With its recent Viber update, Lamudi wants to help its partner real estate professionals and their clients communicate more efficiently.
When it comes to the selling process, most salespersons would agree that the most important part of the is the initial touch point. This is especially true in the real estate industry where time is literally money. When a client sees his or her ideal property, the first course of action is always to contact the broker or agent handling it. How quick the real estate professional is able to respond is vital to the sales process as this could dictate whether or not this lead would be converted into a sale.
However, this vital step in the process has been heavily aided by the rise of digitalization. Through various social media platforms and messaging applications, communicating has never been this convenient. Filipino consumers even find themselves preferring online messengers over the traditional text messaging option. Network providers have already started focusing on creating more data packages to suit mobile data-driven consumers.
LAMUDI VIBER UPDATE
This is why Lamudi recently released its update which allows clients to contact the real estate professional handling their preferred property via the Viber application. This update gives both clients and real estate professionals the convenience of communicating with each other through a digital network. Brokers and agents who are subscribed to Lamudi’s services can now be contacted through SMS, call, Email, and Viber, giving them more opportunities to convert those online leads into profitable sales.
HOW TO ACTIVATE IT
Activating the feature can be done in a few easy steps. In the homepage of Lamudi, choose the “My Account” option which can be found in the upper right portion of the page. In there, you will find the “Edit Profile” tab on the lower left portion of the page. Once inside the editing page, you will be able to see the option to “Receive leads via Viber”, press the box to activate the feature. If you are not able to press the box, you will need to verify your mobile phone number first.
By increasing the number of options available, clients are now given more opportunities to contact their real estate broker or agent of choice. This also allows Lamudi’s real estate brokers and agents to be more responsive to their clients as using an online messenger gives multiple benefits. These benefits are as follows:
- INSTANT COMMUNICATION
Online messengers give users the benefit of being able to communicate with each other in real time. It allows users to see whenever the person they are in contact with is “online” or “offline”, giving them the advantage of receiving quicker responses. Through the instant communication feature, real estate professionals can now better communicate with their clients as they can receive and send message instantaneously.
- MULTI-PLATFORM COMPATIBILITY
Through online messaging, users are able to respond to messages on multiple platforms. Whether you are using your phone or your computer, online messaging gives the benefit of having the option to choose where to communicate with your client. This is perfect for real estate professionals who are either working at their office or in transit.
- ADDED FEATURES
Online messengers also come with its own bevy of features. Viber, for example, allows those communicating with one another the option of sending images, locations, contacts, and files. This is important for real estate professionals because they can now send additional pictures of the property, exact locations, and important files needed for the sale.
The addition of Viber as one of the communication options for clients will give real estate professionals who are subscribed to the Lamudi platform more advantages in future transactions.
Read our previous journal for more real estate tips and features.
